FAQs |

Do you offer returns?

We currently don't offer returns here at nali. Should you need to size up or down, we will happily offer an exchange on any unworn items still in original packaging, where stock permits.

How long does shipping take?

Standard shipping will take 3 - 5 working days.

We're working on next day delivery for you.

Do you offer local delivery?

Due to the high volume of orders, we're currently not offering local delivery or pick-up. 

How long do orders take to be shipped?

Order processing, packing and sending will take up to 2 business days. We'll always try our best to do this sooner for you, however we are a family-run business with a small child.

Any orders placed after 2pm will start processing the next working day.